Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (56) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 133 reviews)); "Good benefits in the office" ((in 61 reviews)); "Provides good work life balance" ((in 52 reviews)); "Some great work and colleagues" ((in 38 reviews)); "The staff (excluding management) are all friendly." ((in 26 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 46 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 38 reviews)); "Salaries are low and progression inexistent." ((in 34 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

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Intact Insurance UK reviews

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3.3

51% would recommend to a friend

(1,117 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 15, 2015

Was there for 12 years, loved it and learned a great deal.

Customer manager

Recommend

CEO approval

Business Outlook

Pros

Fantastic people, fair salary, good holidays. Fun place to work, and always opportunities to progress if you can cut the mustard.

Cons

Bad software right across the board. Quoting/servicing a policy would be like swimming through treacle. Poor upskilling and training for a FTSE 100 company. Poor lines of communications.

5.0

Apr 14, 2015

Marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great culture, people love the company - There is always someone willing to help you out if you need it - Clear sense that we are doing the right thing for our customers and people despite all the changes required to get us into a strong position - Good pay and benefits - If you are willing to work hard you do get recognised - Great work life balance, there are no clock watchers - Flexible working

Cons

- Still not sure that all of the structural changes have happened, some uncertainty - Marketing is not highly valued

1.0

Mar 29, 2015

no longer great place to work, not family friendly at all, being bullied to change contract

Customer manager

Recommend

CEO approval

Business Outlook

Pros

none any more, Morethan is a terrible place to work, treated like cattle

Cons

worked here for 21 years and now given ultimatum to force me to change contract, even though i have young children, they dont care anymore, what a joke getting a silver award for family friendly working from mumsnet, i will be putting my case to them too...

Viewing 1033 - 1035 of 1,117 Reviews

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Was there for 12 years, loved it and learned a great deal.

Marketing

no longer great place to work, not family friendly at all, being bullied to change contract

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