Pros
good pay & benefits, dedicated people, newly-renovated open-concept corporate office, global customer base of key accounts
Cons
1 lack of clear vision to align the rest of the regions and functions; too many competing priorities and not enough resources to execute 2 overly complex matrix org structure of regions, sub-regions, growth platforms, business units and functions that creates lack if alignment or competing priorities 3 employees’ feedback are not acted upon enough to make meaningful strides in employee experience 4 senior management out of touch due to filtered messaging & communications 5 top down command & control vs collaborative teamwork (up & down) 6 lack of customer focus in what drives the day to day operations; only reacting to customer “complaints”
