Almost all management in US hubs is imported from India. There is a giant lack of understanding of American culture. When looking around the company you will find almost no one in a management position is white, black, or even hispanic. Management expects you to be working 24/7 and be ready at a moments notice. I have received emails at 11:00pm telling me to be in the office early the next morning. I should not have to check my email after working hours to receive critical messages such as these.
There have been several instances during my tenure here, of American associates being pulled off of projects in favor of Indian consultants. In one instance, an associate with an Indian sounding name was put onto a project, simply because of his name. He had no qualifications or experience working on the project. Once the team/managers learned he was not Indian, he was immediately pulled from the team and replaced with another unqualified Indian associate. If you were to ask around the Indianapolis hub, most American employees would confirm that they have been subject to incidents such as these, or witnessed them. The general consensus among associates is that Indian employees are valued much higher than American employees. Rumor at the hubs is that the company is going on an American hiring spree just to combat and squash rumors of racism within the company. The bottom line is that even in the United States, there is a disproportionate number of Indian to American employees. This disproportion is even larger in management.
I have personally fallen victim to managers who have not shown up to scheduled meetings. This has happened to me personally, three times. After every missed meeting I have sent emails to both HR and the manager stating that the manager was not present for the meeting. I was once scolded by the manager for this.
I have been witness to associates on bench for up to a year because management is unable to find work for them in the geographic location assigned to those associates. Management expects those associates to come into the office for eight hours a day with nothing to work on. You are suggested to use their buggy internal training system while on bench, to learn new technologies or brush up on old technologies. However their internal system is incredibly buggy, outdated, and contains poor information and bad software development practices.
There is also an expectation for you to work in extremely niche fields. They use predatory recruiting tactics to recruit recent college grads to come work here. Once they are here, they are trained in incredibly niche technologies such as ABAP or SAP development. These skills and experience does not translate well to life after Infosys and is almost useless. I have spoken with several recruiters and hiring managers at other companies that will agree, these technologies are incredibly niche, and are really bad things for newer grads to be working in this early in their career.