* Medical and Dental coverage is terrible.
* 401k match is pathetic.
* Your base pay is $25K, and you have a target of $10K commissions. You actually will only earn a couple hundred dollars each commission check, and never reach the full $10K mark. So when you look at the overall picture, you're working for less than $30K a year at a job that you will be generating sales opportunities worth anywhere from $50K - $1M+ each. You're working for peanuts!
* Management across the BDR department is horrible. I've never seen a group of individuals that likes to be less than honest with their employees more than these folks. The Director & managers all came to Infor from Epicor and have reimplemented the Epicor model (which is horrible too).
* Ridiculous call metrics (60+ calls a day with 2 hours of talk time). Employees are fudging dials and sitting on automated directories just to meet this unrealistic requirement. If you don't get someone on the phone, how are you supposed to get 2+ hours of talk time?
* Management doesn't track emails which (in this day & age) is a very successful tool used to connect with prospects & customers. I mean come on, It's 2012......people now hide behind voice mail systems and use them as gate keepers all day long. Email is just as important and most of the time more successful than a phone call, so why not track that metric?
* You aren't allowed to communicate with the sales reps that you uncover opportunities for, and those sales reps are responsible for moving your opportunities through the sales stages which is how you earn commission dollars. Once the opportunity gets to a stage 2, that's when you earn commissions. So without being able to speak to your AE, your commissions are completely out of your control.
* Departmental managers promoted unsuccessful and incompetent individuals into Team Leader positions simply because they are easily brainwashed and will do whatever the director/managers tell them to do.
* I watched management let lots of talented individuals walk out the doors because this place is a turn and burn type of shop. That's why they are constantly hiring for this department. If you have a heartbeat and are willing to work for peanuts, you'll get an offer of employment from Infor.
