Does Inchcape pay their employees well?

According to anonymously submitted Glassdoor reviews, Inchcape employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Inchcape. This rating has been stable over the past 12 months.

How satisfied are employees working at Inchcape?

62% of Inchcape employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Inchcape 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Inchcape?

Sales Executive (66) , Sales (16) , Manager (13) , Sales Manager (13) , Business Manager (11) , Head of Business (7) , Customer Service (6) , Sales Administrator (6) , Vehicle Technician (6) , Business Analyst (5) , Customer Service Advisor (5) , Finance (5) , Financial Analyst (5) , General Manager (5) , Retail Manager (5)

What are the pros of working at Inchcape according to real employee reviews?

"Great people and want to be doing the right things" ((in 28 reviews)); "A great team to work with" ((in 19 reviews)); "Good colleagues within Finance department." ((in 19 reviews)); "Good benefits" ((in 19 reviews)); "Good work environment and people culture." ((in 7 reviews))

What are the cons of working at Inchcape according to real employee reviews?

"Poor management and not very supportive" ((in 36 reviews)); "Long hours and not good for families" ((in 21 reviews)); "Managers have huge gaps in capability when it comes to completing dismissal meetings" ((in 13 reviews)); "low salary and no commision" ((in 12 reviews)); "Awful culture" ((in 11 reviews))

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Inchcape

Acquired by Group 1 Automotive

Inchcape reviews

Compare reviews

3.4

62% would recommend to a friend

(498 total reviews)

Duncan Tait

80% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Inchcape has an employee rating of 3.4 out of 5 stars, based on 498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inchcape employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

498 reviews

1.0

Jan 31, 2020

Total car-crash of a company. DO NOT approach if you’re an experienced sales person.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros to describe this company.

Cons

Micromanaging is a big thing. All of the managers and big wigs get hard over the idea of bringing in new (waste of time) systems and making your job hard and your life a misery. Inchcape boast customer service as the most important thing for them. Nobody here seems to give a monkeys about customer service. Trying to provide a good customer service here is a challenge, especially when your employer insists on extremely drawn out, long processes. In sales, to take an enquiry, there are 7 steps to follow: 1-load to Inchcape system 2-push to Kerridge 3-update in Kerridge 4-complete a telephone form 5-write the same thing on an individual whiteboard and ensure the same is on kerridge (DUPLICATION). 6-update the managers constantly (micromanaging) 7-update team white board w/inquiries, test drives, offers, deals. AND THATS JUST TAKING AN INQUIRY!

Inchcape Response

Thank you for your feedback, we do appreciate this here at Inchcape Head Office, please be assured all issues will be addressed internally, this is of importance to us.

3.0

Dec 5, 2019

Keep your options open

Business manager

Recommend

CEO approval

Business Outlook

Pros

Some of the best facilities in the industry

Cons

Poor communication from senior management. Terrible pay structure

1.0

Oct 4, 2019

If you have no ethics you will be fine

Be concerned

Recommend

CEO approval

Business Outlook

Pros

None - while career development in the business is available you would be mad to take it with no talent in the business to learn from

Cons

Culture is unimaginable. There are no ethics and employees do not matter. EG. Some employees haven't been paid super correctly and none follows up - management knowingly take this as a win. Every day working there is a moral dilemma with such blatant disregard to laws and employees.

Inchcape Response

We do take your low rating and feedback very seriously, this is of concern to us, please be rest assured this is noted and recorded here at Inchcape Plc Head Office, thanks again.

Viewing 22 - 24 of 498 Reviews

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