Does Inchcape pay their employees well?

According to anonymously submitted Glassdoor reviews, Inchcape employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Inchcape. This rating has been stable over the past 12 months.

How satisfied are employees working at Inchcape?

62% of Inchcape employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Inchcape 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Inchcape?

Sales Executive (66) , Sales (16) , Manager (13) , Sales Manager (13) , Business Manager (11) , Head of Business (7) , Customer Service (6) , Sales Administrator (6) , Vehicle Technician (6) , Business Analyst (5) , Customer Service Advisor (5) , Finance (5) , Financial Analyst (5) , General Manager (5) , Retail Manager (5)

What are the pros of working at Inchcape according to real employee reviews?

"Great people and want to be doing the right things" ((in 28 reviews)); "Good benefits" ((in 19 reviews)); "Great team and holiday pay" ((in 16 reviews)); "Good colleagues within Finance department." ((in 16 reviews)); "Recently we did diversity training which was great and eye opening and the other training is good too with plenty of chance to progress." ((in 10 reviews))

What are the cons of working at Inchcape according to real employee reviews?

"Poor management and not very supportive" ((in 37 reviews)); "Long hours and not good for families" ((in 16 reviews)); "Managers have huge gaps in capability when it comes to completing dismissal meetings" ((in 14 reviews)); "Awful culture" ((in 10 reviews)); "No work life balance" ((in 8 reviews))

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Inchcape

Acquired by Group 1 Automotive

Inchcape reviews

3.4

62% would recommend to a friend

(498 total reviews)

Duncan Tait

80% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Inchcape has an employee rating of 3.4 out of 5 stars, based on 498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inchcape employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

498 reviews

1.0

Oct 2, 2021

Dont work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

Poor management, understaffed, needs serious changes made

Inchcape Response

Hello, thank you for taking the time to leave a review about our business and thank you for your service. We’re very disappointed to hear that your overall experience was not as we would hope. We welcome your honest feedback and appreciate that there is more we can do as a business to improve. We wish you every success in the future and hope that the knowledge and skills learned from Inchcape can be used in the next step of your career.

1.0

Sep 18, 2021

Don’t work at Stratford Mercedes god help you

Senior technician

Recommend

CEO approval

Business Outlook

Pros

Awful place to work ran by inexperienced

Cons

Poor management of site Long hours No pay rises Constant pressure to find red work and find warranty work. So many good guys have left, never know such high turnover with staff.

Inchcape Response

We do appreciate all feedback, both positive and negative, we do have our HR team who are available to provide support as and when required, may we wish you all the best moving forward.

4.0

Sep 17, 2021

Part of the furniture

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

I worked for this company for over 10 years and honestly wouldn’t have stayed as long if it wasn’t for the amazing management and people, I felt fully supported and encouraged, the work in the contact centre was easy to manage and pick up (if you are new) and it is great pay for the work you do. A fun, sociable place to work, can be busy at times with call volumes but the days go quick if you are busy. Mostly on the phones with some admin work so don’t apply if you don’t like a numb bum! :)

Cons

Work can get a little mundane if you don’t like being on the phones a lot and customers can sometimes be difficult but if you are good on the phone and know how to handle the odd dissatisfied customer you will be fine.

Inchcape Response

Your feedback is of most value, thank you for your many years of hard work and commitment which makes all the difference, long may this continue, best wishes!

Viewing 226 - 228 of 498 Reviews

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