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Inchcape reviews

3.4

62% would recommend to a friend

(498 total reviews)
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Duncan Tait

80% approve of CEO

54% positive business outlook

Inchcape has an employee rating of 3.4 out of 5 stars, based on 498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inchcape employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

498 reviews
4.0
Jul 8, 2022

TREADING WATER

Recommend
CEO approval
Business Outlook

Pros

Inchcape is a company with plenty of opportunity to progress

Cons

Inchcape contact you to be interviewed for roles/ vacancies that you have been asked to apply for and have actually been carrying out the role for years only to eventually be told (after you actually chase) that the role has already been offered to someone else. This is an absolute disgrace. I would like to say this was a one off situation; but unfortunately it isn't.

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Inchcape Response
3y
Thank you for your feedback. We always appreciate this.
1.0
Jun 29, 2022

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team members, good rewards for top performers. Excellent junior management

Cons

2 basic pay levels £21k for those who started before a certain date and £16k for those joining after that date. Absolutely no work life balance, every Saturday ( with a day off during the week given back ) and a Sunday rota for which you aren't paid. Constant calls when your not at work "I know your on a day off but ....." No support from senior management at the weekend because they don't work at weekends. Huge tax liabilities on the company car scheme. if your company car (demo) is loaned to a customer and you are allocated a car in a higher band for the duration you have to pay the extra tax. Company car usage is micro managed and you are constantly penalised unless you are a senior manager; then the car and fuel is free. Massive focus on prospecting ( or bullying ) your existing customers to attend made up sales weekends where if you don't get the right amount of appointments your are threatened with being put on performance review. IT systems were a joke and the sales process is very rigid, in my time there were four different CRM systems.

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Inchcape Response
3y
Thank you for taking the time to share your experience working at Inchcape. We appreciate and value your input as a former employee. At Inchcape we want everyone to feel empowered to take the lead on their development and I am sorry you feel there may be negative aspects of your job role. Thank you again for taking the time to let us know how we can improve.
4.0
Jun 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Agile working environment Internet allowance

Cons

Prone to changes given its still in its early years of transitioning to in house development and support

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Inchcape Response
3y
Hi there, Thank you for your lovely review. We really appreciate your comments about the team at Inchcape Retail UK. Many thanks, Lochlan
Viewing 160 - 162 of 498 Reviews

Glassdoor has 548 Inchcape reviews submitted anonymously by Inchcape employees. Read employee reviews and ratings on Glassdoor to decide if Inchcape is right for you.