Does Inchcape pay their employees well?

According to anonymously submitted Glassdoor reviews, Inchcape employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Inchcape. This rating has been stable over the past 12 months.

How satisfied are employees working at Inchcape?

62% of Inchcape employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Inchcape 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Inchcape?

Sales Executive (66) , Sales (16) , Manager (13) , Sales Manager (13) , Business Manager (11) , Head of Business (7) , Customer Service (6) , Sales Administrator (6) , Vehicle Technician (6) , Business Analyst (5) , Customer Service Advisor (5) , Finance (5) , Financial Analyst (5) , General Manager (5) , Retail Manager (5)

What are the pros of working at Inchcape according to real employee reviews?

"Great people and want to be doing the right things" ((in 28 reviews)); "Good benefits" ((in 22 reviews)); "Great team and holiday pay" ((in 21 reviews)); "Good colleagues within Finance department." ((in 16 reviews)); "Recently we did diversity training which was great and eye opening and the other training is good too with plenty of chance to progress." ((in 11 reviews))

What are the cons of working at Inchcape according to real employee reviews?

"Poor management and not very supportive" ((in 34 reviews)); "Long hours and not good for families" ((in 18 reviews)); "low salary and no commision" ((in 13 reviews)); "Managers have huge gaps in capability when it comes to completing dismissal meetings" ((in 13 reviews)); "Awful culture" ((in 10 reviews))

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Inchcape

Acquired by Group 1 Automotive

Inchcape reviews

3.4

62% would recommend to a friend

(498 total reviews)

Duncan Tait

80% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Inchcape has an employee rating of 3.4 out of 5 stars, based on 498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inchcape employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

498 reviews

1.0

Nov 3, 2019

The business has lost its way. Evident in exceptionally high staff attrition and poor customer retention.

Manager- sydney

Recommend

CEO approval

Business Outlook

Pros

Used to be a business that developed its staff. As such, staff were motivated and gave their all. It would not be uncommon for many staff (at varying levels) to work 60+ hour weeks (without overtime). Senior management started to cut corners which resulted in reduced sales and high staff attrition. A real shame because it used to be an amazing place to work.

Cons

As mentioned, senior managers cut corners in order to meet their targets. Aust. Business was encouraged to work against parent company (UK) requirements.Headcount reduced as much as 40% in some departments with an expectation for the same level of service. This led to staff burnout. Both long serving staff and customers were not looked after. Many promises were made for salary increases and development. Did not ever eventuate. HR is unethical and acts inappropriately when multiple team members highlight concerns.

Inchcape Response

Thank you for providing your honest review, this is of importance to us here at Head Office.

3.0

Oct 28, 2019

Mixed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed, nice people, stable team

Cons

Poor manner in dealing with illness

Inchcape Response

We are sorry to see that your experience working for Inchcape was not an excellent one, we strive to provide our employees with the support and benefits that mean that they stay and develop further within the business.

4.0

Oct 17, 2019

A good company that is very ambitious and is driven by trust

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Good working Environment with a lot to learn on Group Reporting

Cons

Long working hours due to many reports form group reviews.

Inchcape Response

Thank you for taking the time to leave us a review about your experience working for Inchcape. We appreciate the positive review, keep up the great work!

Viewing 358 - 360 of 498 Reviews

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