Does IPSY pay their employees well?

According to anonymously submitted Glassdoor reviews, IPSY employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at IPSY. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at IPSY?

55% of IPSY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IPSY 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at IPSY?

Software Engineer (11) , Customer Service Representative (9) , Senior Software Engineer (7) , Manager (5) , Business Analyst (4) , Customer Service Representative (CSR) (4) , Data Analyst (4) , Merchandising (4) , Analyst (3) , Customer Care Representative (3) , Director (3) , Operations (3) , Product Manager (3) , Software Engineer III (3) , Administrative (2)

What are the pros of working at IPSY according to real employee reviews?

"Great people to work with" ((in 36 reviews)); "great culture and feel very connected to other workers even during virtual times" ((in 26 reviews)); "good work life balance !" ((in 11 reviews)); "Benefits are great" ((in 11 reviews)); "Great team, Nice office, Interesting projects" ((in 10 reviews))

What are the cons of working at IPSY according to real employee reviews?

"Low pay and heavy workload." ((in 11 reviews)); "Management was arrogant, inexperienced, and relied on blame" ((in 7 reviews)); "All we heard was that sentiment was generally negative, and that leadership was concerned about the feedback." ((in 7 reviews)); "There’s a lack of good managers and there’s a lot of turnover with all the initiatives they have going on." ((in 5 reviews)); "Upper management is a hot mess." ((in 5 reviews))

What are employees saying about IPSY layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IPSY layoffs and their outlook for job security at IPSY in 2026.

IPSY reviews

3.6

55% would recommend to a friend

(186 total reviews)

Galen Smith

69% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.6

Work/Life balance

3.3

Career opportunities

3.2

Senior management

IPSY has an employee rating of 3.6 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IPSY employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

186 reviews

2.0

Aug 17, 2023

A sinking ship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun product and some flexibility around where you can work.

Cons

With three massive layoffs in the last two years, the company does not seem to be on the right trajectory due to poor past decisions from leadership. Profit margin over everything mentality has destroyed the great culture that was once here.

IPSY Response

2y

We appreciate your candid feedback about your time at IPSY. We're so glad to hear that you found our product fun and enjoyed flexibility in your work environment. We hear your concerns about downsizing and the impact on company culture. Your feedback highlights areas that are extremely important to us, and we’re committed to continuing to protect the culture that makes IPSY special. Your advice to management is valuable, and we will continue to prioritize communication with employees at all levels through our annual Employee Engagement Survey and open lines of communication. To that end, if you wish to share any additional feedback, we welcome you to share it with us at hr@ipsy.com. Your perspective helps us continue to strive for positive growth. Best Regards, The IPSY People Team

4.0

Aug 3, 2023

Great people, innovative culture

Director

Recommend

CEO approval

Business Outlook

Pros

- Met some of the best colleagues and mentors during my time at IPSY - Data-driven, innovative

Cons

- Work/life balance begins to wane as you level up (but not totally non-existent!) - BoxyCharm acquisition led to a lot of internal challenges with systems/operations

IPSY Response

2y

First and foremost, thank you for your dedicated service at IPSY for over eight years! Your feedback is truly invaluable to us, and we appreciate your taking the time to share your thoughts. We're thrilled to hear that you found some of your best colleagues and mentors here. Our innovative, data-driven culture is something we're proud of, and we’re happy you got to experience it firsthand. We understand the importance of maintaining work-life balance, even amidst changes, and we'll continue to focus on addressing these challenges. Your advice about people management is insightful, and we appreciate your candor. We'll keep working on our leadership development and talent management strategies to ensure that we have the right leaders in place. Thank you once again for your years of dedication and insights. We're so grateful to have had you on the IPSY team! Best Regards, The IPSY People Team

4.0

Jul 24, 2023

Great Company to work for.

Analyst

Recommend

CEO approval

Business Outlook

Pros

Nice Work cultutre, Good Visibility on Company Goals/Leadership views, Good Work-life Balance

Cons

No major cons that needs to be pointed out.

IPSY Response

2y

Thank you for your kind words! We're delighted to hear that you appreciate our work culture, our transparency on company goals, and the work-life balance we aim to provide. We're grateful to have you as part of the IPSY family, and we'll keep working hard to ensure your experience with us remains excellent. To that end, if there’s anything we can do to support you even better, please reach out to your People Team at hr@ipsy.com. Warm regards, The IPSY People Team

Viewing 64 - 66 of 186 Reviews

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A sinking ship

Great people, innovative culture

Great Company to work for.

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