IPSY reviews

3.6

56% would recommend to a friend

(186 total reviews)

Galen Smith

69% approve of CEO

42% positive business outlook

IPSY has an employee rating of 3.6 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IPSY employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

186 reviews
4.0
Mar 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Team members were super helpful

Cons

None that I can recall

avatar
IPSY Response
2y
Thank you for your review! We're glad to hear that you found IPSY to be a nice place to work and that your team members were super helpful. At IPSY, we deeply value the dedication and hard work of our customer care representatives, and your commitment to providing excellent service does not go unnoticed. Thank you for your support in delivering exceptional experiences to our members. Best wishes, IPSY People Team
5.0
Mar 5, 2024

CPO

Recommend
CEO approval
Business Outlook

Pros

Culture People are smart and fun Super inclusive environment, such a welcome change form the usual tech company Leaders are authentic and approachable

Cons

eCommerce challenges post COVID are hard

avatar
IPSY Response
2y
Thank you for your positive feedback—your five-star review really made our day! We're thrilled to hear that you appreciate our culture and find our team to be smart, fun, and inclusive. Creating an environment where everyone feels welcome is a top priority for us. We understand the challenges posed by eCommerce post-COVID and are committed to navigating them together. Your encouragement means a lot to us, and we're dedicated to continuing to lead in an authentic and approachable manner. Warm regards, The IPSY People Team
2.0
Mar 4, 2024

Not what it used to be…

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lovely coworkers who share a passion for the beauty industry Good pay

Cons

Toxic environment/finger pointing Lack of resources to be successful

avatar
IPSY Response
2y
Thank you for sharing your feedback. We're glad to hear that you appreciate the passion and camaraderie of your coworkers, as well as our competitive pay. However, we're deeply concerned about your experience with toxicity and the lack of resources. Creating a positive work environment is a top priority for us, and we take your concerns seriously. Your advice to management is invaluable, and we're committed to actively listening and making necessary improvements to ensure a healthy and supportive workplace for all. If you’d be willing, we would value it so much if you’d help us to address these concerns and improve by sharing more with us at hr@ipsy.com. Supporting our people is our highest priority. With our thanks, The IPSY People Team
Viewing 34 - 36 of 186 Reviews

Glassdoor has 243 IPSY reviews submitted anonymously by IPSY employees. Read employee reviews and ratings on Glassdoor to decide if IPSY is right for you.