IKEA reviews

3.7

65% would recommend to a friend

(13,399 total reviews)
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Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
4.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Work felt like play to me because I love design and furniture. They have restructured the Communication and Interior Design Dept. since I left, but I was in charge of designing and mantaining the room sets, and work in collaboration with the Sales dept. Benefits are great. My coworkers who had babies while working there said all they spent at the hospital was $300 for the delivery. You also have the opportunity to travel to other IKEA's overseas or domestically (expenses paid) to help with the buildups of new stores.

Cons

The pay is not great, and you have to help the Sales dept. on the floor during big holidays (Black Friday etc...) even though you are not in the Sales dept.

2.0
Aug 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Great opportunities, no qualifications or experience required, buddy up with the right people and lick enough shoes and you'll make it. Spent 6 years in various managerial positions all over Australia, China, Japan and South Korea.

Cons

Low maturity, unfocused, trying to deliver with all KPIs. Silo approach with difficulties on trying new things and making key timely decisions. Extremely reactive. Overworked with no work-life balance approach, however this is preached otherwise. Strong focus on delivering the bottom line in terms of increasing productivity, tightening contract mixes, adversely lowering headcount and more strain on remaining staff with high rates of turnover. Not strategically focused on increasing market share or commercial performance. Majority of business plans, and core business focuses are just copy and pastes of the UK. Likes to think they are customer focused. Lacking a lot of talent and proper development plans for co-workers to succeed in roles.

2.0
Sep 13, 2015
Recommend
CEO approval
Business Outlook

Pros

If you're a support role, a team leader or a manager, then working at IKEA for a while is great for your resume. The coworkers are the heart of the business, where upper management aren't. When I worked at IKEA I was very passionate about my job and enjoyed the role I was in, I enjoyed my interaction with coworkers.

Cons

Where do I begin? Very long hours, no support, expectation to give up any semblance of your own life, with a promise of progression that never comes. Even if you have proof of your hard work and accomplishments, it accounts for absolutely nothing. They claim that culturally they welcome different ideas - but not true, you conform or life becomes difficult for you. If you injure yourself on the job, they see you as a liability - if you were once seen as an up and coming talent, once you injure yourself or admit you can't cope with the volume and pressure of the work, you're no longer valued as an employee. Conform and don't complain. Steering. Totally incompetent and intimidating to those below them. Talk in circles, extremely bureaucratic behaviour, incite drama and arguments between departments, intimidate and bully coworkers from departments other than their own. I even witnessed steering managers taking credit for work that other people did. Then the apple doesn't fall far from the tree in Middle Management. Some of the managers tend to be sociopaths, business psychopaths - again, bully and intimidate, try to hide their incompetency. If you have thin skin, don't apply for a job at IKEA because there are mean characters everywhere, waiting to tear strips off you.

Viewing 61 - 63 of 13,399 Reviews

Glassdoor has 18,634 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.