IKEA reviews

3.7

66% would recommend to a friend

(13,377 total reviews)
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Juvencio Maeztu

76% approve of CEO

49% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Everyone on the co-worker level (everyone except management) was great!

Cons

TERRIBLE COMMUNICATION! Management doesn't know what they want the expect you to figure it out. Everyone in this store was always just trying to save themselves which created this terrible culture were everyone pointed the blame and all because management was unclear. They force you to do work that's not what you were hired for. The management was rude and nasty to coworkers ALL THE TIME. They would literally walk right past you and not say a word but talk about you behind your back to other management. When you needed help doing something that you didn't know how to do, because it wasn't your job management wouldn't help you. It was seriously the most toxic situation I've ever been in. I really do not recommend this location for ANY POSITION!

4.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, and culture. IKEA US Digital Hub has hired everyone as work from home during COVID, and seem to indicate that working from home will be encouraged even after the office reopens. There are no hours and very little direct managerial oversight. If you are like me and enjoy working with teams and self motivating, this is a perfect environment. Very respectful of all opinions.

Cons

The flip side of a flat organization that encourages self organization and equality is that direction and vision can suffer. The US tech presence is very new, and I believe they deserve a lot of leniency. That said, as of right now there is a lot of confusion regarding what work is for Sweden and what is for the US. Frankly though I believe this is a growing pain, and once they get on track it is promising to be an exciting and enriching experience.

3.0
Jan 7, 2019

It's changed.

Recommend
CEO approval
Business Outlook

Pros

I really liked the people I met there. IKEA has a tendency to attract all kinds of people, so my team was always diverse and fun. The benefits were good, too.

Cons

They changed the work structure of the selling co-workers. You used to be hired per department (sofas, beds, etc.), but they changed it last year so that you would rotate to different parts and learn the whole store. It sounds cool in concept, but it's pretty overwhelming and sometimes frustrating to feel like you are an expert in area, and yet spend all your time selling things you aren't familiar with. You also lose the camaraderie you have with your team, when you spend hours wandering around the store by yourself, trying to pick up on things on your own because staff is spread too thin to get you a qualified trainer.

Viewing 52 - 54 of 13,377 Reviews

Glassdoor has 18,602 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.