IGT reviews

3.4

63% would recommend to a friend

(2,033 total reviews)

Nick Khin

52% approve of CEO

50% positive business outlook

IGT has an employee rating of 3.4 out of 5 stars, based on 2,033 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IGT employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

For the most part you can just come in, do your job, and go home. Lots of exposure to Linux systems as well as Windows, learn how databases and servers work to deliver gambling games to the public. Potential to get hired directly with state lottery. If you like long shifts in order to get longer weekends (11 hour shifts, 3+ days off a week) then this is a good schedule.

Cons

CEO makes 12 million a year, thats 3x more than any other CEO in this industry, yet IGT can't even afford to buy comfortable chairs for our 11 hour shifts. Chairs are broken and in some cases able to cause injury. Sometimes food is brought in (rarely) but compare that to Facebook or Google (who gives out 3 meals a day). Management will lie to you (not keeping promises made) and emails are easily ignored/unaddressed. They are generally subpar when it comes to feedback and overall quality. Every IGT cuts costs and of course non-management are the first ones to suffer. No stock options, no holiday parties, low matching contribution to 401k, and definitely no holiday bonuses. You get vacation time, but it ends up being negated because you have to cover for other employees when they go on vacation. Mandatory OT is assigned if nobody offers to cover.

3.0
May 28, 2019

Still an OK place to work

Recommend
CEO approval
Business Outlook

Pros

I can't speak for the entire company and every manager, but *I* have a great direct manager that is flexible and treats employees like professionals. They respect their employee's work/life balance and are reasonable. Benefits are OK and basic - medical/dental/vision/vacation/sick leave/holidays/basic life insurance, but nothing to write home about. This is why I give the overall rating a "3". Used to be a "4" until around 2008, then lots of layoffs and then we were sold. I have a lot of years invested here, so harder to leave. Overall, I do like the group I work with.

Cons

Benefits used to be much better. Chipped away at over the years. Used to have employee stock purchase plan, cash sharing, bonuses, and big employee appreciation events. IGT used to be a great employer - an employer of choice. Benefits require a higher employee/employer cost share and not competitive - other companies offer better, no more employee stock purchase plan, no cash sharing, and bonus levels (the position you have to be to earn a bonus) has changed (not in a good way). Now it's all about employees giving back to the community, which is a wonderful thing, but the prior amazing employee appreciation and holiday events are gone and those they do have are not even lukewarm in comparison (BBQs in the parking lot - hamburger, potato salad, drink and ice cream). It's all about employees giving to others while our paychecks have shrunk (little to no increases + increased insurance costs) while management continues to get their big bonuses off the backs of worker bees. Even the service awards are laughable now. Used to be well rewarded for longevity and loyalty to company. Now, 10 or 15 years will get you some toilet paper and laundry soap, maybe a hand mixer. NO JOKE.

3.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Great campus, lots of smart engineers, interesting product. Some studios can identify their heroes and do invest in those.

Cons

Below average industry pay, tight budget so difficult to get good raises or promotions with good salary increase, afraid of mass layoffs, don't invest enough in employees to keep some really great ones.

avatar
IGT Response
7y
We appreciate your kind words regarding our talented employees and exciting products. We do acknowledge that as an IGT team, we can do more to show our employees that they are valued. Our global recognition and reward strategy is being revamped, with a focus on more immediate recognition, new ways to recognize employees, and empowering employees to recognize and reward one another. At the same time, we are taking a stronger approach to succession planning and career pathing. Individual development plans will be included where employees can identify their areas of interest. Our goal is for everyone to better understand their opportunities for learning and progression, keeping their future in play.
Viewing 64 - 66 of 2,033 Reviews

Glassdoor has 2,282 IGT reviews submitted anonymously by IGT employees. Read employee reviews and ratings on Glassdoor to decide if IGT is right for you.