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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,299 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Oct 6, 2020

      Old Systems and Poor Training

      Research scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are awesome! The location is close to New Hartford. You make your own hours.

      Cons

      No real hands on training. Systems are all old and do not support the work that the clients request. The work is never ending and no slow points to take a vacation. if you leave for even one day the amount of work you come back to is not worth having a day off. Every department is very short staffed!

      2.0
      Aug 25, 2020

      Just one big mess

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very chaotic environment and doesn’t provide a good learning experience for CRAs. They move people in and out so quickly with their high turnover that no one is proficient with their job. Also, the CEO is shady. Cut everyone’s pay due to COVID for months, but in the monthly company updates would brag about how many new studies they have. Awful morale and culture at ICON overall.Gave two stars because there are some nice people there and pay and benefits are competitive in the industry.

      Cons

      High turnover and no one is proficient at their jobs

      4.0
      Aug 17, 2020

      ICON PM

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      smaller teams with not too many direct reports per manager; good deal of autonomy; genuinely nice people to work with and good company culture; work/life balance is valued; excellent PTO plan and overall good benefits package

      Cons

      difficult to move up in the organization; systems are cumbersome; constant issues with lack of resources; poor handling of COVID-19 (for operations team support and employee salary cuts)

      Viewing 217 - 219 of 5,299 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,546 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.