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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,296 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Senior management

      3.2

      Career opportunities

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Apr 19, 2015

      Study Start-Up Associates are Overworked ... Big time!

      Study start-up associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Relaxed management style. Great opportunity to learn about big pharma if no prior experience.

      Cons

      This company piles way too much work on its lower-level employees. The pay (at least for me) was very poor considering the amount of work I was producing. The turnover is crazy and management did not re-hire in a timely enough manner. While I was one of the few who could manage the workload in my department, I was so stressed when I worked here. The people at this company are hostile to each other as well; escalations are the norm.

      3.0
      Jan 4, 2015

      Stressful

      Clinical data coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits offered are good, occasional assignment on a good team, with a good manager, 1/2 day Fridays every other week definitely helps with the overall morale of the employees.

      Cons

      Unrealistic expectations, minimal training, and lack of communication. Instead of saying 'figure it out' with most task assignments, offering detailed training results in a quality product, in a more time efficient manner. Too much favoritism with employees that like to discredit people to make themselves look good.

      1.0
      May 21, 2014

      Here's a company that needs to re-evaluate their culture, mission statement, and values...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and work life balance! Good starting point to learn more about Clinical Research from a CRO perspective.

      Cons

      Promotions within the company is so murky. I have met so many wonderful and talented CTAs that are so overqualified for their position! Some hold a PhD, PharmaD, BA, etc... and they have stayed with ICON because they believed in the company, it's culture/values, and hoped to be promoted. Unfortunately, the company does not recognize this. They continue to promote managers to higher positions but keep everyone else in their current position. This company definitely recruits the best but does not retain them... there is a high turn-over rate simply because the company cares more about profit than their people.

      Viewing 175 - 177 of 5,296 Reviews
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      Glassdoor has 6,541 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.