ICON reviews

3.5

64% would recommend to a friend

(5,280 total reviews)
avatar

Barry Balfe

52% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Jan 13, 2026

It's good

Recommend
CEO approval
Business Outlook

Pros

competitive pay high quality projects good people

Cons

outdated systems only care about metrics disincentivizes creating issues

5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

FSP with lots of support from management, only one study per DM lead, which is great. Good work-life balance, best I ever had

Cons

Many milestones in one project, you can have same project for many years

1.0
Jan 12, 2026

Focus on bottom line rather than people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PRA International was a people-centred CRO which allowed for great people to want to be there. Once it was acquired by ICON, everything completely changed: layoffs, unreasonable stress and intensity.

Cons

Employees stretched very thin. Stressful and challenging work environment. People leaders have their hands tied. No opportunities for growth.

Viewing 142 - 144 of 5,280 Reviews

Glassdoor has 6,514 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.