ICON reviews

3.5

64% would recommend to a friend

(5,294 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Dec 6, 2019

it worsened over years

Recommend
CEO approval
Business Outlook

Pros

friendly environment amongst peers; above-average salary

Cons

I had a very bad line manager, who was not interested in my development and only cared about the project metrics. More generally, the company brags about their values, but they don't really practice them. On the technical side, they still use very old and obsolete systems that can't keep up with the advancement of the clinical research industry.

1.0
Jun 26, 2019

Chaos

Recommend
CEO approval
Business Outlook

Pros

Pay, supportive management, advancement opportunities

Cons

Lack of mentoring and managerial support made the onboarding process difficult. Manager had no contacts for vendors or HR or IT to assist in getting access to ICON accounts and systems which led to delays in starting my sponsor assignments. I would think that a manager with ICON for x years would have known how to startup a new employee. Working for sponsor only means systems are not integrated and double-documentation of visits, travel, and report submissions. This headache is partly why you are paid so much!

1.0
Oct 6, 2018

Senior clinical research associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home is nice.

Cons

Impossible DOS metrics, very low per diem, very low hotel allowances. Zero to few incentives or benefits to make a high travel job bearable.

Viewing 133 - 135 of 5,294 Reviews

Glassdoor has 6,535 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.