ICON reviews

3.5

64% would recommend to a friend

(5,280 total reviews)
avatar

Barry Balfe

52% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Feb 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and Bonuses, Great Line Management Support, remote work, Great IT Support.

Cons

Stressful, fast-paced, demanding, poor resourcing to studies, love the industry but some pharmaceutical sponsors are not easy to work with and make your job very difficult, few sponsors are easy to work with, it is really unfortunate, feel bullied by the sponsors. Most training is self-review which is not effective.

1.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Very few if any at all.

Cons

They provide employees with little to no training whatsoever. This was due to a lack of staff as turnover is extremely high with most leaving within their first year. As a junior employee you are given a heavy workload that is not feasible to complete in your 8 hour day. Management continuously said workload would be reduced with new hires however there was no staff to train the new employees. I wouldn't recommend anyone to take up this position who values career progression or a positive environment to work in.

1.0
Nov 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Up to 27 days holidays In some cases salary (when hired externally)

Cons

Lack of power with mid-management, bad business decisions have left the department chronically short staffed and overworked for several years. All processes are stagnant, no investment in technology for a data department. Staff are constantly over assigned work and stressed out. Overtime is expected constantly. Gave staff a pay cut during COVID when making over a Billion $ for years now. Cut bonus by half and then bought PRA for 12 Billion. Staff paid for their own home office setups.

Viewing 103 - 105 of 5,280 Reviews

Glassdoor has 6,516 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.