Does ICON pay their employees well?

According to anonymously submitted Glassdoor reviews, ICON employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ICON. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICON?

63% of ICON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICON 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ICON?

Clinical Research Associate (234) , Project Manager (192) , Clinical Trial Assistant (CTA) (179) , Senior CRA (177) , CRA I (157) , Clinical Trial Manager (115) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (59) , CRA II (55) , Clinical Research Associate II (53)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 365 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 248 reviews)); "Great team as far as the LM and CRA team" ((in 158 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 148 reviews)); "Great colleagues and FM very supportive." ((in 127 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 212 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 208 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 176 reviews)); "Low pay and highly reliant on client investments" ((in 172 reviews)); "Very heavy workload and they are doing lots of layoffs to long term loyal employees in the US and Canada then re" ((in 53 reviews))

What are employees saying about ICON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICON layoffs and their outlook for job security at ICON in 2026.

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ICON reviews

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3.5

63% would recommend to a friend

(5,267 total reviews)

Barry Balfe

51% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

ICON has an employee rating of 3.5 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

5K reviews

5.0

May 27, 2026

Great company with understanding teams and progression opportunities

Associate project manager

Recommend

CEO approval

Business Outlook

Pros

Great company, understanding, progression and good teams.

Cons

None that apply currently to date.

4.0

May 26, 2026

Great salary and teams, but management varies widely

Ctm in emea

Recommend

CEO approval

Business Outlook

Pros

Great Salary Great Teams Some lovely people who provide the best support

Cons

In Strategic Solutions, the Line Management (LM) was hit and miss. When it is good it is good, in fact I would have said some of the best I have had. The majority of LM's I had were either snakes in the grass and two faced or utterly incompetent with the worst micro-management style around. The last two for me were a real shame as it tarnished my opinion of ICON. Who, up to that point were absolutely brilliant.

5.0

May 22, 2026

Great work culture, but lack of bonuses and raises

Clinical trials associate

Recommend

CEO approval

Business Outlook

Pros

Great work culture , remote, flexibility

Cons

No bonus and less increment

Viewing 7 - 9 of 5,267 Reviews

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Jobs at ICON

Senior Pharmacovigilance Associate

Site Management Associate II

Buenos Aires

View job

Clinical Research Associate I

Buenos Aires

View job

Clinical Research Associate

Argentina

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Great company with understanding teams and progression opportunities

Great salary and teams, but management varies widely

Great work culture, but lack of bonuses and raises

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