Does ICON pay their employees well?

According to anonymously submitted Glassdoor reviews, ICON employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ICON. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICON?

63% of ICON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICON 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ICON?

Clinical Research Associate (234) , Project Manager (192) , Clinical Trial Assistant (CTA) (179) , Senior CRA (177) , CRA I (157) , Clinical Trial Manager (115) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (59) , CRA II (55) , Clinical Research Associate II (53)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 365 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 248 reviews)); "Great team as far as the LM and CRA team" ((in 158 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 148 reviews)); "Great colleagues and FM very supportive." ((in 127 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 212 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 208 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 176 reviews)); "Low pay and highly reliant on client investments" ((in 172 reviews)); "Very heavy workload and they are doing lots of layoffs to long term loyal employees in the US and Canada then re" ((in 53 reviews))

What are employees saying about ICON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICON layoffs and their outlook for job security at ICON in 2026.

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ICON

ICON reviews

3.5

63% would recommend to a friend

(5,267 total reviews)

Barry Balfe

51% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

ICON has an employee rating of 3.5 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Apr 18, 2011

Solid Experience and Recommended CRO

Cra

Recommend

CEO approval

Business Outlook

Pros

- Competent and Friendly Colleagues - There is always something to learn and improve. - Positive Family and Team Atmosphere

Cons

- Incentives No Longer Distributed - Work Routinely Occurs on Vacation/Personal Time - Salaries Seem to be Less Than Competitive - Expectations Seem to be Less Than Realistic

2.0

Apr 2, 2011

Working at Icon was an exhausting experience from start to finish.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Above average compensation plus a few middle managers who truly know how to coach and teach. Average benefits and 401k. Available overtime for those who need it.

Cons

Each department and management team works in a vacuum. Almost to a point where they are working against each other. There is no cohesiveness or teamwork within the company. There is an overall negative culture and the employees get the feeling that the management team is just as unhappy in their jobs as they are. The company rarely promotes from within. Training is nonexistent yet management holds it employees to a standard of perfection. This creates an environment where employees feel like they are set up to fail.

3.0

Mar 21, 2011

Good benefits, nice company to work for, just not in IT department

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits, work/life balance, flexbility

Cons

No direction in IT department

Viewing 5239 - 5241 of 5,267 Reviews

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Jobs at ICON

CRA II

Buenos Aires

View job

Site Management Associate II

Buenos Aires

View job

Clinical Research Associate I

Buenos Aires

View job

Clinical Research Associate

Argentina

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Clinical Data Coordinator

Buenos Aires

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Solid Experience and Recommended CRO

Working at Icon was an exhausting experience from start to finish.

Good benefits, nice company to work for, just not in IT department

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