Does ICON pay their employees well?

According to anonymously submitted Glassdoor reviews, ICON employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ICON. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICON?

63% of ICON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICON 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ICON?

Clinical Research Associate (234) , Project Manager (192) , Clinical Trial Assistant (CTA) (179) , Senior CRA (177) , CRA I (157) , Clinical Trial Manager (115) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (59) , CRA II (55) , Clinical Research Associate II (53)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 369 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 241 reviews)); "Great team work and I feel like I can talk comfortably around everyone I work with" ((in 171 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 149 reviews)); "Great colleagues and FM very supportive." ((in 135 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 217 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 204 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 178 reviews)); "Low pay and highly reliant on client investments" ((in 176 reviews)); "Massive layoffs company" ((in 53 reviews))

What are employees saying about ICON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICON layoffs and their outlook for job security at ICON in 2026.

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ICON

ICON reviews

3.5

63% would recommend to a friend

(5,268 total reviews)

Barry Balfe

51% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

ICON has an employee rating of 3.5 out of 5 stars, based on 5,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Oct 14, 2011

Going nowhere slowly and under-paid

Data management study lead

Recommend

CEO approval

Business Outlook

Pros

Flexi-time, colleagues, direct/line managers, Irish company, headquarters in Dublin

Cons

Salary is ridiculously low Incompetent "Senior" Management

2.0

Sep 28, 2011

A good learning experience

Clinical research associate

Recommend

CEO approval

Business Outlook

Pros

Good training, ICON is an excellent place to learn how to do the job. Flexibility: working from home and part time working is supported.

Cons

Management does not seem to listen to the people who actually do the work, and tries to measure everything in metrics and numbers. Benefits&salary not on same level as other companies.

4.0

Sep 26, 2011

The people were good and there is great learning.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart group of people Excellent clients Good benefits

Cons

Growth may be slow Communication with management is difficult

Viewing 5227 - 5229 of 5,268 Reviews

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Jobs at ICON

Clinical Research Associate I

Site Management Associate II

Buenos Aires

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Clinical Research Associate

Buenos Aires

View job

Clinical Data Coordinator

Buenos Aires

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Going nowhere slowly and under-paid

A good learning experience

The people were good and there is great learning.

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