Does ICON pay their employees well?

According to anonymously submitted Glassdoor reviews, ICON employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ICON. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICON?

63% of ICON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICON 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ICON?

Clinical Research Associate (236) , Project Manager (192) , Clinical Trial Assistant (CTA) (180) , Senior CRA (178) , CRA I (158) , Clinical Trial Manager (115) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (60) , CRA II (55) , Clinical Research Associate II (53)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 355 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 234 reviews)); "Great team as far as the LM and CRA team" ((in 165 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 147 reviews)); "Great colleagues and FM very supportive." ((in 136 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 219 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 209 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 183 reviews)); "Low pay and highly reliant on client investments" ((in 172 reviews)); "Lots of layoffs recently in the industry" ((in 51 reviews))

What are employees saying about ICON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICON layoffs and their outlook for job security at ICON in 2026.

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ICON

ICON reviews

3.5

63% would recommend to a friend

(5,280 total reviews)

Barry Balfe

51% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

ICON has an employee rating of 3.5 out of 5 stars, based on 5,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Apr 22, 2013

Clinical Research Physician in Southampton

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

provides good work-life balance and job security

Cons

no interest in employee professional development

3.0

Apr 6, 2013

Need for transparency, better talent retention policies, lean management approach

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

"Brand Name Recognition" CRO Large number of resources Opportunities exist for exposure to diverse array of projects and work There are some truly intelligent people to work with

Cons

Too large of a CRO that change often comes slowly Divisions lack coherent and consistent communication and resource sharing model Management sometimes rewards tenure over actual ability or skill set There exists dead weight at various levels that should be exposed

4.0

Mar 28, 2013

Good company and People, low salary

Project manager

Recommend

CEO approval

Business Outlook

Pros

New group; alliance partners with big pharma Training and support now established Easy enough for experienced PM/CTM Work from home; great IT and equipment provided for home office

Cons

low salary due to early developement focus (early phase/FIH) Some times work long hours to meet deadlines; par for the course Some clients/sponsor difficult to work with; not much support there even in the worst circumstances No Study Start Up group - CTM/PM fins for themselves; not very good resource or data base for site selection activities Lack of communication between departments leads to not knowing who is suppose do what sometimes

Viewing 5188 - 5190 of 5,280 Reviews

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Jobs at ICON

Site Management Associate II

Buenos Aires

View job

CRA II (Sponsor Dedicated)

Clinical Research Associate I

Argentina

View job

Study Lead Programmer

Buenos Aires

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Clinical Research Physician in Southampton

Need for transparency, better talent retention policies, lean management approach

Good company and People, low salary

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