ICON reviews

3.5

64% would recommend to a friend

(5,288 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Aug 18, 2015

Sausage factory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good work life balance, nice people. Overall it is a pleasant enough place to work with a true global scope (ICR side).

Cons

Generally terrible support functions (HR, Finance...). Extremely bureaucratic and process oriented machine. Probably an excellent CRO, but they detroyed all the other businesses they acquired.

2.0
Aug 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Talented team members across departments unfortunately these people are starting to leave due to recent management decisions.

Cons

1) Management recently significantly reduced benefits without warning. 2) Annual increases are set up such that no one ever gets better than "meets expectations" and increases are rock bottom at an average of 1.8% for last 3-4 years. 3) ICON was once known for providing a very nicely balanced work/life workload. Not anymore! 4) Good employees are leaving at a steady rate causing instability for teams. Also, when a team member leaves it can be literally months before they are replaced. 5) ICON management does not support their employees from maniacal sponsors. 6) Systems are home grown and outdated.

Viewing 5017 - 5019 of 5,288 Reviews

Glassdoor has 6,527 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.