ICBA reviews

4.0

78% would recommend to a friend

(38 total reviews)

Rebeca Romero Rainey

100% approve of CEO

73% positive business outlook

ICBA has an employee rating of 4.0 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICBA employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

38 reviews
3.0
Apr 30, 2019

Striving Towards Excellence

Recommend
CEO approval
Business Outlook

Pros

The organization is in major transition as it's membership is shrinking and leadership is waking up to the realities of the impact. The great news is the money machine will continue to prop up the balance sheet for many years to come due to smart investments and a penchant for putting away for a rainy day. Staff is well cared for and protected from the inner workings of the internal politics so day to day life is pretty glorious. Benefits are incredible and within the last 12 months, salaries have begun to reflect market rate. There's been a lot of turnover in the last few months but that's helped open opportunities for others within the organization. The prospect is high that many retirements are on the horizon as the long tenured and long past their prime finally see the opportunity to relinquish power. This will no doubt free up resources and increase productivity. The new CEO is a breath of fresh air from the tyrant who lead the organization previously. She isn't around much but when she's in the office she takes the time to say hello and get to know staff. This goes a long way in rebuilding the culture and trust.

Cons

You can quickly earn a lot of vacation time but rarely have the opportunity to use it. Staff is "always on" and taking time away means all your work, plus more, is waited for your to return. Deadlines are assigned even when you're away so when you come back, it can take days or weeks to catch up. Supervisors often issue conditional approval for vacation---you need to be available should something come up so you're asked to keep checking your email. Not good. Some of the newest additions to the leadership team appear to have ulterior motives as they actively work against the CEO and staff to create disruption, dissent and dissatisfaction. One particular high ranking staffer has already started telling people on the outside he's the next CEO because things need to change more rapidly for the organization to stay alive and relevant. This truly is unnerving and uncomfortable to hear. More needs to be done to develop a positive culture where the employees matter. It's starting to change but it needs to become a priority. The office in Minnesota is desperately seeking relevance and often demands authority or control instead of working with others in the organization. Again, an older workforce who likely sees the writing on the wall but refuses to read what it says.

avatar
ICBA Response
2y
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA). We greatly appreciate your feedback and are proud to hear about your satisfaction with our organization. At ICBA, we strive to create an inclusive and supportive work environment, and we are thrilled that you found it to be a positive experience. Our team works diligently to foster a collaborative culture where everyone's contributions are valued, and it is wonderful to know that you felt recognized and appreciated. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
5.0
Feb 27, 2019
Recommend
CEO approval
Business Outlook

Pros

ICBA has established an culture where every employee strives to accomplish the mission of creating and promoting an environment where community banks flourish. The executive leadership team is led by a visionary CEO, who, as a 3rd generation banker, understands the Association's membership on a more personal level than anyone could, and this shows by her dedication to its employees. The CFO and her staff work across the various departments and subsidiary companies to provide an unparalleled level of attentive, efficient, and effective customer service to all stakeholders and the Chief of Staff works to bring everyone together in an inclusive and collaborative manner across states lines. The education department is top notch, convention is of the highest quality you will go to, and government relations team is one of the most effective you will find inside the beltway. Oh, and the benefits are amongst the best in DC … by far.

Cons

At times, the organization can get caught up in it's own complexities and that encourages a reporting structure that is unclear across its subsidiary companies.

avatar
ICBA Response
2y
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA) on Glassdoor! We greatly appreciate your feedback and are thrilled to hear that you have had a positive and rewarding journey with us. We take pride in offering competitive benefits and professional development opportunities to our employees. Your acknowledgment of our commitment to work-life balance, comprehensive training programs, and the overall positive workplace culture is truly gratifying. We believe that investing in our team members' growth and well-being ultimately leads to the success of our organization. Once again, thank you for your kind words and for being an invaluable member of our team. Your feedback motivates us to keep striving for excellence and reinforces our dedication to fostering a positive and rewarding work environment for all. Best regards, ICBA Human Resources
1.0
May 11, 2018

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and some great middle management.

Cons

Senior management only really cares about themselves. CFO is impossible to work with.

avatar
ICBA Response
2y
Thank you for taking the time to provide feedback about your experience at the Independent Community Bankers of America (ICBA) on Glassdoor. We appreciate your honesty and value your input as we continually strive to improve. We apologize if your experience at ICBA did not meet your expectations. At ICBA, we are committed to fostering a positive work environment where our employees feel supported and valued. We continuously seek ways to enhance our training programs, communication channels, and overall employee experience. Your feedback helps us identify areas for improvement and make the necessary changes to ensure a better experience for all. Thank you again for sharing your thoughts. We value your feedback and hope to have the opportunity to address your concerns and improve your perception of ICBA. Best regards, ICBA Human Resources
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Glassdoor has 49 ICBA reviews submitted anonymously by ICBA employees. Read employee reviews and ratings on Glassdoor to decide if ICBA is right for you.