IBM reviews

3.9

78% would recommend to a friend

(107,247 total reviews)
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Arvind Krishna

77% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

107K reviews
2.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

IBM offers a very flexible work schedule for many non-exempt employees. The workplace environment is surprisingly laid back. Many corporate procurement discounts are available for employee personal use.

Cons

Prepare to be smothered by seven to ten levels of management, depending on which IBM division you are in. At IBM you will be treated like an object, not a person. There are no "people" or "employees" at IBM (at least in the US). At IBM you are a "resource" with a six digit serial number. You will have no incentive to improve your skills or do the best work you can. Regardless of your accomplishments or contributions to IBM, you will always be looking over your shoulder and waiting for the axe to fall. IBM senior management gives a glowing report to Wall Street every quarter and then does a 180 spin internally to say how tough times are and we must keep cutting costs, we have no money for education, raises, profit sharing, etc. Medical benefits decrease every year. Prepare to go multiple years with zero raises and you may just get a 15% salary cut. Good luck with attempting to order supplies needed to do your job such as a notepad or pens. Four levels of management approval are required to buy a pen. IBM upper management is completely detached from how the actual business operates and works. Upper management management blindly issues directives to cut a certain percentage of headcount in rolling "resource actions" (terminations) and other expense with zero insight into how this actually impacts the work being done. Upper management is essentially in a sealed bubble, isolated from reality and focussed solely on two items: This quarter's earnings & the stock price. There is absolute blindness beyond the current quarter. No consideration is given to the future business impact of continuing to destroy employee morale and continuing loss of skills in IBM due to constant job reductions in the US in favor of cheaper "resources" in foreign countries ("Global Resources or GRs" in IBM speak). The remaining IBM US employees who are still employed (for now) are working more hours than ever before to not only do their primary job but to deal with problems created by GRs.

2.0
Nov 21, 2008
Recommend
CEO approval
Business Outlook

Pros

IBM is a good place for a diverse experience across a wide range of areas. I

Cons

Stagnant advancement, poor communication with management, older workforce. have been here for less than a year and have received very little feedback and very little contact with management. Opportunity to grow and move up seems to be very difficult because people tend to stay around for a long time. There was very little growth which also limited career advancement. The work force average age is rather high and people seem to be set in their ways of doing things rather being inovative. Instead of looking for new ways to approcah problems they stick to what they know.

4.0
Nov 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Many of the people. Basically good people. Lots of resources in terms of jobs, benefits, opportunities, etc. Working at a large company like IBM for twenty four years was like working for several companies. The jobs ranged in responsibilities and most of the time as a professional hire you were pretty much on your own in terms of managing your time. Assignments were given and it was up to you to decide how to approach and or deliver results.The people at IBM for the most part are great people and one can develop great friendships. IBM's reputation carries a lot of weight in the industry, depending on the type of job you're seeking.

Cons

Too large and complex with hundreds of procedures, many layers of management and politics. The culture and size of the organization can also make one feel isolated. Often times because you are on your own in terms of how you work, you may not actually see your manager for months at a time. The business controls and procedures can sometimes bog you down with the time it takes to develop the necessary documentation to meet compliance. It can also be frustrating when you discover there is duplication and some managers operate with blinders on and just direct you to comply if if there is duplication.

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