IBM reviews

3.9

78% would recommend to a friend

(107,270 total reviews)
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Arvind Krishna

77% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

107K reviews
1.0
Jan 2, 2017
Recommend
CEO approval
Business Outlook

Pros

IBM is a large international company with many divisions giving prospective employees many options to choose from and ample opportunity to work around the world.

Cons

I worked for IBM for 29 years. The company today is not recognizable compared to the IBM I started with in the 1980s. IBM has become a hostile place to work. Upper management lacks integrity and they do not value employees any longer. They do things to create the illusion that they do, but believe me, they do not. IBM is run by Finance and IBM cares about their bottom line above all else. Above their clients. Above the quality of their products. And definitely above their employees. Here are a few examples of working in sales at IBM: 1. IBM recently reorganized in the US 3 times in 18 months beginning January of 2015. This realigned sellers (both technical and sales) with clients each time. Very disruptive. This caused many sellers to have to start over three times in 18 months. I don't care how good of a seller you are, it is difficult to create pipeline and close deals in a 6 to 12 month period in IT. So just recently, IBM pulled the performance for the last three 6 month quota periods for all employees. If a seller or technical resource had two halves, out of the three, where they were below 60% attainment, the employee was fired based on performance with no consideration of the impact of the three reorganizations. This speaks to my comment about IBM lacking integrity. 2. IBM is selectively laying people off under a program called "skills for growth". Business units are instructed to select a % of their org and lay them off with the ability to replace that individually with an outside hire. This is not performance based at all. It is a subjective selection based on politics. Regardless of your track record, performance or history with the company, you can get laid off if you are in the wrong place. IBM is essentially laying off middle aged resources in exchange for newer outside highers with no justification. 3. IBM is "over the top" process driven. To the point that process overrides common sense. Process is all that upper management sees and it disconnects them from what is really happening in the field with real customers. Again, IBM is ran by finance. 4. IBM Management is abusive and hostile to their employees. Yelling, f-bombs, irrational decisions and direction. Sellers need to be accountable but IBM has taken it to the extreme in a very destructive way. I could go on and on but my advice to anyone looking to join IBM....DON'T. There are much better tech companies out there that will treat you with dignity. Also, quotas are not fair or rational and over time IBM will set you up for failure.

3.0
Dec 22, 2016

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global business exposure and a good place to start a career. Lots of good people and managers, and there was once an ethos in the company.

Cons

No job security ever. The intent of the company is to treat full-time people like contractors. Politics growing as the same senior people get the opportunities, so you are in or you are out. Benefits decreasing. No longer good for families. Constant layoffs that never seem to effect the top layer. Stopping employees from taking vacation by giving them so much work that its impossible. Forget any opportunity if you stay too long. Silicon Valley hours and expectations without the shared equity.

1.0
Jul 10, 2016

NO thanks

Recommend
CEO approval
Business Outlook

Pros

- Flexible work from home option (or anywhere there's a WiFi connection) - Freedom. Often your Managers are in remote locations - Travel (if you like that) Sometimes in interesting cities. Accommodations are nice - Benefits are decent but declining - Recognizable name on resume

Cons

- Impersonal. You are literally a number. You are assigned a serial# on day 1 and this becomes your identity within the company - Difficult to form relationships with colleagues. There was a complete lack of camaraderie, which fostered competition within my own team and other divisions - Antiquated internal systems. (i.e. filling out Excel spreadsheets for job tracking purposes) - Incompetent Managers who knew nothing of the creative process and like to play office politics, favorites and are extremely bureaucratic. Conform to the IBM way and do not speak the truth - Expectation of 24/7 availability including weekends to meet unrealistic demands and short deadlines without any incentive - IBM = I'm By Myself. You are your own HR, Admin, Travel Agent, Security and Office Manager and so on - Have a question? Good luck navigating W3 (IBM's cumbersome intranet) to find answers to the simplest things - Some office locations are deplorable. My specific mobile location was something straight out of the 80's. No perks. Not even a break room - Their idea of training and skill growth was watching online videos, of which you are required to complete 40hrs a year on your own time - Low morale due to constant lay-offs (or Resource Actions) and a sickening severance package of 1 month no matter how many years you dedicated your life and career with IBM Overall, working for IBM was the worst job experience of my 15+ career as a Graphic Designer. Your own experience will vary widely depending on the division, your managers and your working environment preferences.

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