Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Good benefits and a fun product" ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 47 reviews)); "Free cruises yearly, Paid Vaca, work from home" ((in 27 reviews)); "Great workplace and team." ((in 14 reviews)); "Had plenty of hours and had some great coworkers." ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 42 reviews)); "Low salary compared to other competitors" ((in 32 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

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Parent or family caregiver

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Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

3.0

Sep 30, 2022

Review

Restaurant general manager

Recommend

CEO approval

Business Outlook

Pros

Great experience on all counts, great people great ships.

Cons

Management not protected in difficult situations.

3.0

Sep 28, 2022

Was better pre pandemic

Engineer

Recommend

CEO approval

Business Outlook

Pros

- Good pay - Good time off

Cons

- No structured career progression plan - Some perks of job erroded / removed since pandemic. - Work is full on - 7 days a week often for 3 or 4 months at a time.

5.0

Sep 26, 2022

Amazing Company to Work For

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

They take care of their employees because they realize that happy and healthy employees will take care of the customers.

Cons

It was seasonal work and didn't last long enough.

Viewing 166 - 168 of 647 Reviews

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Holland America Line reviews

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Review

Was better pre pandemic

Amazing Company to Work For

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