Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Good benefits and a fun product" ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 47 reviews)); "Free cruises yearly, Paid Vaca, work from home" ((in 27 reviews)); "Great workplace and team." ((in 14 reviews)); "Had plenty of hours and had some great coworkers." ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 42 reviews)); "Low salary compared to other competitors" ((in 32 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

5.0

Nov 20, 2022

musician

Professional musician

Recommend

CEO approval

Business Outlook

Pros

Best cruise line to work with. You feel like a guest, lots of perks, very laid back vibe.

Cons

music level is not always the highest

5.0

Nov 19, 2022

love

Cleaning operative

Recommend

CEO approval

Business Outlook

Pros

great industry, great organization , better working conditiin

Cons

weather , enviroment , working hours

4.0

Nov 5, 2022

Mt McKinley Princess Wilderness Lodge

Cashier/giftshop

Recommend

CEO approval

Business Outlook

Pros

Community, Cafeteria, Overtime, Housing, Employee Events

Cons

Walking to and from work, locked in room when sick, nasty meals for sick meals, less employees per amount of guest

Viewing 160 - 162 of 647 Reviews

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Jobs at Holland America Line

Air Customer Service Agent, After Hours - REMOTE US

Personal Cruise Consultant

Resolution Specialist - REMOTE - US

Senior Administrator, Financial Systems

Business Development Manager - Mid-Atlantic Region

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musician

love

Mt McKinley Princess Wilderness Lodge

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