Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"good benefit including free cruises and friends and family discount." ((in 55 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 45 reviews)); "Work from home is good" ((in 29 reviews)); "Great workplace and team." ((in 15 reviews)); "Great travel benefits" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 45 reviews)); "Long hours and no rest" ((in 30 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

4.0

Jan 29, 2023

Just for one time in the life

Chef de parties

Recommend

CEO approval

Business Outlook

Pros

Good salary, good food, good benefits

Cons

Poor management, not good behavior, not good communication

5.0

Jan 11, 2023

Engaging work and encouraging culture

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great place to expand professional career. Current department is fast paced and hard workers. Haven’t met one person who isn’t collaborative. Really refreshing to be in a place where people are genuine and enjoy the company. Remote working is a huge plus.

Cons

Wish starter employees were able to have more than two weeks of vacation at first.

5.0

Jan 9, 2023

Holland America Lines

Director

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Employees are cared for. There is open and transparent communication from leadership.

Cons

The COVID risk is a concern for most employees in the Cruise Industry from a career stability perspective.

Viewing 148 - 150 of 647 Reviews

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Jobs at Holland America Line

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Personal Cruise Consultant

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Senior Administrator, Financial Systems

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