Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefit package" ((in 54 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 44 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 25 reviews)); "Good training" ((in 15 reviews)); "Had plenty of hours and had some great coworkers." ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 52 reviews)); "Low pay and too many cliques" ((in 46 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

3.0

Jun 5, 2024

Decent Pay/Benefits, but overworked and management shows no interest in improving issues or correcting flaws

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and pretty good benefits

Cons

Massive territories and overworked. Minimal worklife balance. Clients constantly complain about reservations, poor customer service, etc. and management doesnt fix issues or hire more help.

5.0

May 23, 2024

Great company to work!

Digital communications manager

Recommend

CEO approval

Business Outlook

Pros

Amazing itineraries onboard cruise ships, fair working hours and, single cabin, ammenities an room service included.

Cons

Non-stop working while onboard, no days off, as any other cruise line job.

5.0

May 20, 2024

Great Place to Work!

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Excellent leadership team during the early 2000s

Cons

Not really any downsides to share.

Viewing 82 - 84 of 647 Reviews

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Jobs at Holland America Line

Resolution Specialist - REMOTE - US

Associate Data Scientist

Manager, AI Operations

Email Marketing Specialist

Assistant Ship Superintendent