Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"The benefits of going on some of the tours are great." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Work from home is good" ((in 29 reviews)); "Great workplace and team." ((in 18 reviews)); "Good training" ((in 15 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 55 reviews)); "Low pay and too many cliques" ((in 47 reviews)); "Long hours and flight standard low" ((in 31 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 30 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

1.0

Dec 2, 2014

SR. Telecom Engineer

Telecom engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is often fine with make busy work running resulting in our team working over time at developing and guiding the sr. Project manager. Workload is driven from team along with priorities out to the business. Pay checks are regular and vacation days make life enjoyable.

Cons

Sr. project manager and sr. Management from directors down are completely and unconditionally rude towards staff on assignments or work load. They tell you how long it should take you to finish your job, from troubleshooting to installation. Blame game is rapid fire accross teams and departments where whoever tells the first lie is believed.

3.0

Dec 2, 2014

in for the money

Executive chef

Recommend

CEO approval

Business Outlook

Pros

If you are living in a country that has a currency that benefits from a high US dollar then big bucks travel to Europe and see some great cities free room and board

Cons

150 days straight 12-14 hours a day your heads of dep will always take the glory and blame you for the failures equipment takes forever to get repaired

1.0

Nov 5, 2014

Management direction was poor. Employee safety concerning. Tech Systems produced significant challenges, outdated.

Analyst

Recommend

CEO approval

Business Outlook

Pros

Varying experience opportunities, many hats.

Cons

Overwhelming workload, low wages especially for ship crew.

Viewing 595 - 597 of 647 Reviews

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Jobs at Holland America Line

Resolution Specialist - REMOTE - US

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Email Marketing Specialist

Manager, AI Operations

Assistant Ship Superintendent