Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"The benefits of going on some of the tours are great." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Work from home is good" ((in 29 reviews)); "Great workplace and team." ((in 18 reviews)); "Good training" ((in 15 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 55 reviews)); "Low pay and too many cliques" ((in 47 reviews)); "Long hours and flight standard low" ((in 31 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 30 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

5.0

Nov 13, 2024

Great job for beginners!

Gsa guest service associate

Recommend

CEO approval

Business Outlook

Pros

Crew life is at best!

Cons

Too much work hours every contract

1.0

Oct 17, 2024

Money/profit is all they care about

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leave days, free food, gym

Cons

They are tightening everything to ensure massive profits, at the expense of everything else.

3.0

Oct 9, 2024

Old School

Pricing & demand manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, steady, fairly stable.

Cons

High stress, little room for growth, promotion or salary increase/bonuses. Little recognition or thought for employees.

Viewing 52 - 54 of 647 Reviews

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Ratings by category

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Great job for beginners!

Money/profit is all they care about

Old School

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