Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 55 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Consistent schedule and work from home" ((in 30 reviews)); "Had plenty of hours and had some great coworkers." ((in 16 reviews)); "Good training" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 54 reviews)); "Low pay and too many cliques" ((in 45 reviews)); "Long hours and flight standard low" ((in 29 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

3.0

Jun 20, 2015

.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent refresh of senior management in 2014

Cons

Salary a little on the lean side for average standard

2.0

Jun 20, 2015

GOING DOWNHILL

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Professional. Stable. Tradition of excellence. Other than that, nothing, this place is in the wrong track.

Cons

Consolidation with PCL is ruining a once proud cruise line. We're being Disneyfied. Finance leadership were all 'retired'. Morale is zero.

3.0

Jun 17, 2015

Good Experience, wouldn

Manager human resources it administration

Recommend

CEO approval

Business Outlook

Pros

Smart co-workers that have a passion for the company. The office location is great

Cons

Work Life Balance- There is none. Benefits are average Could be more on the edge of new technology

Viewing 535 - 537 of 647 Reviews

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Holland America Line

Holland America Line reviews

Ratings by category

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.

GOING DOWNHILL

Good Experience, wouldn

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