Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"good benefit including free cruises and friends and family discount." ((in 50 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 43 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 30 reviews)); "Good training" ((in 17 reviews)); "good coworkers" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 57 reviews)); "Low pay and too many cliques" ((in 48 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Long hours and no rest" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

5.0

Aug 18, 2015

Sales Coordinator to Director of Eastern Sales

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Good place to work with Diversity and acceptance of different life styles.

Cons

Rather keep my comments to myself

4.0

Aug 16, 2015

An above average company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company has professional management and all updated equipment.

Cons

Beware of small corporate politics.

5.0

Aug 9, 2015

Cast Member

Guest service representative/trainer

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Limited additional responsibilities outside of performing. A wonderful way to see the world and travel.

Cons

Contracts for cast members are much longer than most and longer than other companies. A 9 month contract can feel a little long.

Viewing 520 - 522 of 647 Reviews

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Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sales Coordinator to Director of Eastern Sales

An above average company

Cast Member

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