Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 53 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 42 reviews)); "nice work environment and building" ((in 15 reviews)); "coworkers are nice and helpful" ((in 13 reviews)); "Great workplace and team." ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 58 reviews)); "Low pay and too many cliques" ((in 45 reviews)); "long hours and no day offs" ((in 28 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

4.0

Jan 7, 2017

A good experience.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, a good environment to work.

Cons

No huge cons I personally experienced, though some teams were very hectic.

3.0

Jan 7, 2017

Reservations Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, good work culture, work from home, adaptable schedule

Cons

Not personalized at all, hard to move up

1.0

Jan 2, 2017

Trainer CDL, Supervisor

Princes tour coach driver/dispatcher/trainer

Recommend

CEO approval

Business Outlook

Pros

Excellent management safety and training

Cons

Being away from home for periods of time

Viewing 454 - 456 of 647 Reviews

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Jobs at Holland America Line

Air Customer Service Agent, After Hours - REMOTE US

Personal Cruise Consultant

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Senior Administrator, Financial Systems

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Holland America Line

Holland America Line reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A good experience.

Reservations Agent

Trainer CDL, Supervisor

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