Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 61 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 41 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 28 reviews)); "Good work environment, collaborative and team oriented." ((in 13 reviews)); "Great travel benefits" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 55 reviews)); "Sharing a room and low pay" ((in 44 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 32 reviews)); "Long hours and flight standard low" ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

2.0

Dec 27, 2017

Unreliable Management - the reasons people hate corporations

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Free cruises yearly, Paid Vaca, work from home

Cons

You may not get paid on time and don't expect them to tell you in advance. You may not get paid at all, it's up to you to catch their mistakes. Supervisors don't know much more than you, need to break chain of command to get results. They set rules but don't want to follow them.

3.0

Dec 18, 2017

Pay is not competitive.

Shore excursion

Recommend

CEO approval

Business Outlook

Pros

Good benefits . Good food. Good itineraries

Cons

Some cabins are terrible. Favouritism within team. Work 7 days a week.

4.0

Dec 17, 2017

Entertainer

Entertainment

Recommend

CEO approval

Business Outlook

Pros

Traveling the world and seeing ports that most will never get to go see. Ability to take excursions.

Cons

Small shared cabins for those in the cast that didn't have lead contracts.

Viewing 412 - 414 of 647 Reviews

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Jobs at Holland America Line

Air Customer Service Agent, After Hours - REMOTE US

Personal Cruise Consultant

Resolution Specialist - REMOTE - US

Senior Administrator, Financial Systems

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