Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"good benefit including free cruises and friends and family discount." ((in 55 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 45 reviews)); "Work from home is good" ((in 29 reviews)); "Great workplace and team." ((in 15 reviews)); "Great travel benefits" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 45 reviews)); "Long hours and no rest" ((in 30 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

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Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

5.0

Jan 30, 2018

good comoany

Wine attendant

Recommend

CEO approval

Business Outlook

Pros

fun and exciting. love the work

Cons

long hours and no day offs

3.0

Jan 22, 2018

Throwback to the "good ol' days"

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

Some flexibility in work arrangement, 9/80 work schedule was a nice to have

Cons

Management was disorganized and there was a high amount of in-fighting, highly misogynistic culture, felt like working in an episode of Mad Men where the good ol' boys would literally sit around talking about women in the office. The pay was also not competitive. The blame game thrives here.

4.0

Jan 21, 2018

HA Group

Manager

Recommend

CEO approval

Business Outlook

Pros

Great people. Brand new building. Cruise benefits.

Cons

Bad IT systems. Company managed with spreadsheets.

Viewing 406 - 408 of 647 Reviews

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good comoany

Throwback to the "good ol' days"

HA Group

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