Holiday Inn reviews

3.4

52% would recommend to a friend

(2,473 total reviews)

Keith Barr

60% approve of CEO

42% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 22, 2016

Holiday Inn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-the small staff makes it like a family environment -flexible hours -decent pay -great opportunity to make tips if you have to serve or do room service

Cons

-extremely long hours at times and schedules can be a bit hectic -holidays and most weekends you will be working

4.0
Mar 22, 2016
Recommend
CEO approval
Business Outlook

Pros

--Wonderful staff to work with that genuinely cared about customer satisfaction and experience --Hotel restaurant --Used Opera hotel system software, which was easy to navigate/understand (if you have thorough training) --Great opportunity to meet people from all over the world!! --I worked alone majority of the time (throughout the week) and enjoyed it

Cons

--Management staff didn't seem to care about employees --Poor/unfair scheduling for employees on behalf of management --Requested time off was often denied, although I was a diligent and loyal employee (and genuinely loved what I was doing) --Hotel was in a downtown location, which created some interesting/annoying experiences over the weekends

Viewing 2320 - 2322 of 2,473 Reviews

Glassdoor has 2,922 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.