Holiday Inn reviews

3.4

50% would recommend to a friend

(2,477 total reviews)

Keith Barr

60% approve of CEO

42% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 4, 2017

Horrible for customers and employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easily hired, don't really need any qualifications and no background checks are run

Cons

Manager was completely unprofessional and unethical... she gossiped about employee's personal conversations with her to the other employees, was unsupportive and not accommodating when someone tried to talk to her about a mental health issue they were struggling with, knew that housekeeping employees where not changing the sheets, bedding, and pillow cases between DIFFERENT guests' stays in a room-and, did not confront these employees and stop this from continuing to happen. Housekeepers pay here is based on how QUICKLY you clean a room. If you do not clean so many rooms per hour, you are terminated. This obviously leads to very low cleanliness levels in the rooms, and, guests unknowingly sharing sheets and pillowcases with uncountable strangers.

2.0
Aug 4, 2017
Recommend
CEO approval
Business Outlook

Pros

The employees are awesome to work with

Cons

The owners do not invest money to fix the problems, front desk get tired of listening always the same complaints.

3.0
Aug 3, 2017

Valet

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun when you have a good group to work with.

Cons

Lots of night hours (but thats part of being a valet)

Viewing 2065 - 2067 of 2,477 Reviews

Glassdoor has 2,927 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.