Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 110 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 91 reviews)); "My manager is great and supportive." ((in 48 reviews)); "Friendly and nice coworkers" ((in 42 reviews)); "Free food and nice enough collegues" ((in 31 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 188 reviews)); "Pay is low for the job done and standard of country" ((in 139 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 105 reviews)); "No benefits for part time" ((in 56 reviews)); "Low salary compared to the market" ((in 50 reviews))

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Holiday Inn

Holiday Inn reviews

Compare reviews

3.4

52% would recommend to a friend

(2,473 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 15, 2026

good brand

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

it's a nice place to work

Cons

no cons that are so significant

2.0

Mar 14, 2026

Going Downhill

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

* I get to meet interesting people * everyday is something new * snacks are 50% off * employee discount on all IHG hotels is huge.

Cons

* constantly overworked and understaffed * the hotel is falling apart ( I bumped into a wall between the desk and office and it shook. Also, I keep finding random screws everywhere) * No pay raise in nearly 3 years * nepotism and favoritism

5.0

Mar 8, 2026

Great place

Dishwasher

Recommend

CEO approval

Business Outlook

Pros

Nice place health insurance and co workers

Cons

I don't know yet its great

Viewing 16 - 18 of 2,473 Reviews

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Jobs at Holiday Inn