Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Sales Manager (42) , Night Auditor (41) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 111 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 93 reviews)); "good benefits re: discounts and hotel points and so on" ((in 54 reviews)); "My manager is great and supportive." ((in 42 reviews)); "Friendly and nice coworkers" ((in 39 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 193 reviews)); "Pay is low for the job done and standard of country" ((in 134 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 107 reviews)); "Low salary compared to the market" ((in 52 reviews)); "No work life balance at all" ((in 21 reviews))

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Holiday Inn

Holiday Inn reviews

3.4

52% would recommend to a friend

(2,472 total reviews)

Keith Barr

60% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 23, 2025

Holiday from desk agent

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Free food. Discount room rates.

Cons

Bad pay. Bad benefits. Boring work.

2.0

Jun 23, 2025

Work hard and receive nothing

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

- Free reward account that can build points by enrolling guests - Staff Discount across most IHG owned hotels/resorts - Front Office Manager is great

Cons

- No break but gets taken from your pay - No progression even if you work hard and take on extra duties - No support when getting abuse from customers - Hard to get a weekend off, sometimes 1 in 4 weekends off you’re lucky

3.0

Jun 22, 2025

Good, but things could be easier

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Decent pay, flexible, discount of rooms Points

Cons

- drama - lack of training - complicated system

Viewing 91 - 93 of 2,472 Reviews

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Jobs at Holiday Inn