Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Sales Manager (42) , Night Auditor (41) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 105 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 92 reviews)); "My manager is great and supportive." ((in 44 reviews)); "Friendly and nice coworkers" ((in 36 reviews)); "Free food and nice enough collegues" ((in 29 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 188 reviews)); "Pay is low for the job done and standard of country" ((in 142 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 112 reviews)); "Low salary compared to the market" ((in 55 reviews)); "No benefits for part time" ((in 54 reviews))

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Holiday Inn

Holiday Inn reviews

3.4

52% would recommend to a friend

(2,472 total reviews)

Keith Barr

60% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Aug 7, 2025

Okay

Control room clerk

Recommend

CEO approval

Business Outlook

Pros

PTO, Set schedule, Learn quick

Cons

More work and same pay

5.0

Aug 7, 2025

Good company

Conference coordinator

Recommend

CEO approval

Business Outlook

Pros

Good management and very helpful colleagues

Cons

Can be very fast paced at times

1.0

Aug 7, 2025

"Avoid at All Costs — A Masterclass in Mismanagement and Mediocrity"

Front office manager

Recommend

CEO approval

Business Outlook

Pros

a handful of employees who have been working with an absolute passion for customer service,

Cons

Colleagues quit within weeks. You’ll meet new faces daily — not because they’re hiring, but because people can’t wait to leave. That alone says it all. Management: Non-existent. Emails and complaints are ignored, staff are left unsupported, Toxic. Morale is in the gutter. Some colleagues display appalling attitudes, and unprofessional behaviour is the norm — not the exception. Gossip and passive aggression replace teamwork.

Viewing 73 - 75 of 2,472 Reviews

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Jobs at Holiday Inn