Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 110 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 94 reviews)); "Good Benefits (though this may depend on the franchise owner)" ((in 60 reviews)); "My manager is great and supportive." ((in 42 reviews)); "Friendly and nice coworkers" ((in 40 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 185 reviews)); "Pay is low for the job done and standard of country" ((in 138 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 105 reviews)); "Low salary compared to the market" ((in 50 reviews)); "Very little training." ((in 23 reviews))

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Holiday Inn

Holiday Inn reviews

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3.4

52% would recommend to a friend

(2,474 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 30, 2025

terrible

Duty manager

Recommend

CEO approval

Business Outlook

Pros

employee discount for hotels and food

Cons

terrible, overworked and underpaid. constantly working overtime. Had to be on call at all times

4.0

Sep 22, 2025

It was fine for what it was

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Structured training, I felt set up to succeed quickly in the job expectations.

Cons

Irregular hours, night shift hours were challenging for me.

3.0

Sep 20, 2025

Pay

F & b attendant

Recommend

CEO approval

Business Outlook

Pros

Supportive team members, variety of tasks

Cons

Low pay, undervalued, tiring, repetitive

Viewing 52 - 54 of 2,474 Reviews

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Jobs at Holiday Inn