Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 110 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 94 reviews)); "Good Benefits (though this may depend on the franchise owner)" ((in 60 reviews)); "My manager is great and supportive." ((in 42 reviews)); "Friendly and nice coworkers" ((in 40 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 185 reviews)); "Pay is low for the job done and standard of country" ((in 138 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 105 reviews)); "Low salary compared to the market" ((in 50 reviews)); "Very little training." ((in 23 reviews))

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Holiday Inn

Holiday Inn reviews

3.4

52% would recommend to a friend

(2,474 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 17, 2019

Poor management

Bartender

Recommend

CEO approval

Business Outlook

Pros

The guests were always amazing

Cons

The management does not care about their employees "you came looking for me I didn't come looking for you you're replaceable.

4.0

Apr 1, 2019

Great place

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, training and growth

Cons

Not as good as it use to be when owned by IHG

3.0

Jan 17, 2019

Good first hotel job

Front office supervisor

Recommend

CEO approval

Business Outlook

Pros

Good entry level hotel experience. Forces you to have many face to face interactions with guests. Helps you become more professional

Cons

Lack of qualified upper management. I worked the front desk for a year, moved to the supervisor, knew the ins and outs of the entire hotel and its frequent guests. When the FOM position opened, they went with outside hire who came in and micromanaged terribly. And I was told to keep my mouth shut. Any upper management employee who has worked at previous hotels and comes into a new environment should listen to what employees of over 2 years have to say. Especially with high turnover rates at the front desk. You cant take Hilton, Four Season hotel management styles and think they will integrate smoothly at Holiday Inn. It just wont happen. Different employees. Different guests.

Viewing 43 - 45 of 2,474 Reviews

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Jobs at Holiday Inn