Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 106 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 96 reviews)); "Good benefits and discount perks" ((in 63 reviews)); "You're coworkers and guests are great" ((in 41 reviews)); "Free food and nice enough collegues" ((in 29 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 183 reviews)); "Pay is low for the job done and standard of country" ((in 142 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 110 reviews)); "Low salary compared to the market" ((in 54 reviews)); "No work life balance at all" ((in 22 reviews))

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Holiday Inn

Holiday Inn reviews

3.4

52% would recommend to a friend

(2,474 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 5, 2025

Great company too work for

F & b assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues, Can be flexible hours

Cons

Big company so can be overwhelming at first

3.0

Nov 4, 2025

Once Great

Front desk manager

Recommend

CEO approval

Business Outlook

Pros

Hotel discounts, points earning, employee catalog, 401k, flexible schedule, sometimes promote from within

Cons

Long unpredictable hours, unreliable and low raises, promote from within only after hiring from outside and it doesn't work out. Holiday Inn is currently a dying business, I believe it will soon be replaced fully with Holiday Inn Express.

3.0

Oct 30, 2025

Ok but could be better

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

- They will provide guidance on the job - Friendly co-workers (at least on the surface)

Cons

- Canteen food can be nasty sometimes - Due to being understaffed, counter has to be manned at all times. Sometimes, when shift is over, you have to stay back because supervisor is running "extra duties". After feedback was given, little has changed. - Gossip about co-workers

Viewing 43 - 45 of 2,474 Reviews

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Jobs at Holiday Inn