Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 106 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 96 reviews)); "Good benefits and discount perks" ((in 63 reviews)); "You're coworkers and guests are great" ((in 41 reviews)); "Free food and nice enough collegues" ((in 29 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 183 reviews)); "Pay is low for the job done and standard of country" ((in 142 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 110 reviews)); "Low salary compared to the market" ((in 54 reviews)); "No work life balance at all" ((in 22 reviews))

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Holiday Inn

Holiday Inn reviews

Compare reviews

3.4

52% would recommend to a friend

(2,474 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Dec 4, 2025

Bad place to work

Food and beverage assistant

Recommend

CEO approval

Business Outlook

Pros

I no longer work there

Cons

constantly understaffed, cliquey and not welcoming

2.0

Dec 3, 2025

No Benefits

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

You will get an employee discount

Cons

The management is terrible and does not treat employees well

3.0

Dec 3, 2025

It was okay to work there

Senior guest service assistant

Recommend

CEO approval

Business Outlook

Pros

It was okay to work there

Cons

It was sometimes understaffed which was hard

Viewing 34 - 36 of 2,474 Reviews

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Jobs at Holiday Inn