Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great benefits and well taken care of" ((in 1072 reviews)); "Great people and love the workflow" ((in 471 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 188 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and weekends but that comes with hotels" ((in 420 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 363 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,519 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews

1.0

Nov 21, 2025

Nicola underhill should be aware of the treatment of staff

Front office

Recommend

CEO approval

Business Outlook

Pros

BIRMINGHAM HILTON MET - NON DO NOT WORK HERE THEY SELL A DREAM AND MAKE OUT HR AND CORPORATE CARE ABOUT YOU BUT NOBODY WILL HELP YOU WHEN YOU NEED IT - the staff retention should tell you all you need to know

Cons

Non stop work place bullying, management are known for speaking down on employees in the staff office, will make comments about your weight , appearance and make up non existent issues. DO NOT WORK HERE - you will see management go out to guests and promise the world and LIE then as soon as they walk in the office laugh about the guest and make fun of them, tells us to check in guests into rooms with no windows or OOO rooms just to spite guests

5.0

Nov 20, 2025

Best

Food and beverage

Recommend

CEO approval

Business Outlook

Pros

Very good management and culture

Cons

Everything is above than my expectation

4.0

Nov 20, 2025

Hilton kitchen

Kitchen team member

Recommend

CEO approval

Business Outlook

Pros

Good working team, flat working hours 8 hrs per day

Cons

When running hospitality sometimes too much

Viewing 280 - 282 of 11,519 Reviews

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Hilton

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Nicola underhill should be aware of the treatment of staff

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Hilton kitchen

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