Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 476 reviews)); "culture is great and they do invest in all their employees" ((in 333 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 246 reviews)); "Great team member travel program" ((in 194 reviews)); "Great travel benefits and day one 401K contributions" ((in 186 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and underinvestment in some properties" ((in 418 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 374 reviews)); "Managers were bad at communicating with each other and satff." ((in 165 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews

4.0

Dec 3, 2025

Not Bad

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Very nice customer service throughout

Cons

Tips were inconsistent throughout my time

1.0

Dec 2, 2025

Disappointing Workplace Experience Despite Strong Commitment to My Role

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Strong team culture among colleagues who genuinely supported one another. Brand reputation that initially made the role exciting and promising.

Cons

Limited transparency in decision-making and a lack of follow-through when employees escalated workplace issues. Leadership turnover contributed to instability and inconsistencies in expectations, processes, and workplace culture. Serious concerns around communication and management responsiveness. Despite raising issues multiple times, I often felt unheard and unsupported.

5.0

Dec 1, 2025

More on situation

Food server

Recommend

CEO approval

Business Outlook

Pros

Free meal free uniform free shuttle

Cons

Graveyarf shift Shifting schedules and assig ed dutues

Viewing 256 - 258 of 11,518 Reviews

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Disappointing Workplace Experience Despite Strong Commitment to My Role

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