5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook
Pros
Great discounts, employee meals, and great coworkers and managers
Cons
You can’t get that many hours especially during slow season
74% would recommend to a friend
Christopher Nassetta
86% approve of CEO
63% positive business outlook
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Users say... "Travel benefits are great and I like if we stay for so many years we can retain them" "Great people and love the workflow" "culture is great and they do invest in all their employees" "Great team....... That's about it in this area I wouldn't waste your time working for this company." "But at it's roots are the Team Members who make the hotels great."
Users say... "Low pay (around $10 with experience) for a lot of headache and stress." "Poor management not enough to tools and equipment to do the right job" "Long hours and weekends but that comes with hotels" "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" "Managers were bad at communicating with each other and satff."