Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Jun 28, 2011

Run for Your Life!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good reputation. Hilton continues to hold a lot of weight in the hotel industry careerwise for your resume.

Cons

Corporate Hotels (owned and/or managed by Hilton Corporation as opposed to a franchised property) --- continually short staffed due to continually decreasing budgets. Management is asked each year to do more on less and for less. Employees at the entry level feel it also as they too have to do more and more for less and less. Hilton has changed...was once the leader in the Hospitality Industry...is now the Hospitality BUSINESS. The corporation only cares about one thing...the bottom line, with absolutely no regard for the employees that make that goal. Check into a corporate hotel sometime and a franchised hotel...notice the difference in the employees. In a corporate hotel, most employees are overworked and it shows in their attitude.

2.0
Jun 7, 2011

poor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

hotel benenfits,on own,friendly employees,no supervision

Cons

unfair in handing out benefits and time

1.0
Mar 28, 2011

no communication with hr and employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

employee hotel discounts and travel.

Cons

Employees have no voice or liason person between them and HR

Viewing 166 - 168 of 11,518 Reviews

Glassdoor has 13,621 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.